RCVS assessment this Wednesday

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Many of you who have been into practice over the last month will have been invited to complete a customer satisfaction survey for our governing body, The Royal College of Veterinary Surgeons (RCVS). Huge thanks to those of you who have participated. Your responses form contributing evidence towards our application for an additional RCVS Client […]
Img 4963 copy 1024x637 1 | rcvs assessment this wednesday | many of you who have been into practice over the last month will have been invited to complete a customer satisfaction survey for our governing body, the royal college of veterinary surgeons (rcvs). Huge thanks to those of you who have participated. Your responses form contributing evidence towards our application for an additional rcvs client service award. We have already submitted a large bank of evidence for review. On wednesday, we have site visit from an official assessor who will be coming in to chat to team and see our practices and protocols first hand. We are keeping all fingers and toes crossed for a great result! | wellcare world | car, care, cat, ears, pet, veterinary care, who

Many of you have been into practice over the last month will have been invited to complete a customer satisfaction survey for our governing body, The Royal College of Veterinary Surgeons (RCVS). Huge thanks to those of you who have participated. Your responses form contributing evidence towards our application for an additional RCVS Client Service Award. We have already submitted a large bank of evidence for review. On Wednesday, we have site visit from an official assessor who will be coming in to chat to team and see our practices and protocols first hand. We are keeping all fingers and toes crossed for a great result!

Additional RCVS Awards allow any practice accredited through the RCVS Practice Standards Scheme to demonstrate how their practice excels in specialist areas. There are 9 additional awards. We are currently applying for Client Service and Team and Professional Responsibility.

The Practice Standards Scheme is a great initiative to help teams run veterinary practices to the highest standards of . Choosing an RCVS-accredited practice for your gives you the reassurance that your furry friend is in great hands. RCVS practices are rigorously assessed every 4 years to ensure standards are maintained. 387 Veterinary Centre has been an RCVS accredited practice since 2009.

These two additional RCVS awards will enable us to show our governing body how much we’ve invested in our service provision, clinical excellence, team training and customer over and above their standard framework recommendations.

We promise to keep you posted on how we get on!

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