We are super excited to announce that 387 Veterinary Centre is now an accredited Dog Friendly Clinic! The scheme, run by The Dogs Trust and British Veterinary Behaviour Association, was set up to help vet practices better care for the emotional and behavioural needs of dogs on vet visits. It encourages practices to work on minimising canine stress and maximising canine wellbeing, not just in the waiting room but also in consults rooms and other clinical areas.
Our team have carried out lots of training around recognition and management of canine stress and anxiety. And we’ve introduced lots of new initiatives in practice too. These include mats your canine can rest on in the waiting room; towels you can borrow if your dog has been caught in a downpour on the way in; a canine retail area full of carefully selected toys and accessories for behavioural and emotional enrichment; dog water bowls set at a variety of heights; lots of treats jars; and the use of Lickimats® in consultations to reduce canine anxiety and reinforce positive experience. Check out these gorgeous pups who are loving the Lickimat® experience!
There are lots of things owners can do too to help make vet visits successful, from bringing puppies in to socialisation and habituation appointments, to avoiding your dog having too many sensory experiences on the way to a vet appointment which can make them over-excited or feel overwhelmed. Ask us for a copy of our handout ‘Reducing canine stress on visits to the vets’ when you are next in!
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Many of you who have been into practice over the last month will have been invited to complete a customer satisfaction survey for our governing body, The Royal College of Veterinary Surgeons (RCVS). Huge thanks to those of you who have participated. Your responses form contributing evidence towards our application for an additional RCVS Client Service Award. We have already submitted a large bank of evidence for review. On Wednesday, we have site visit from an official assessor who will be coming in to chat to team and see our practices and protocols first hand. We are keeping all fingers and toes crossed for a great result!
Additional RCVS Awards allow any practice accredited through the RCVS Practice Standards Scheme to demonstrate how their practice excels in specialist areas. There are 9 additional awards. We are currently applying for Client Service and Team and Professional Responsibility.
The Practice Standards Scheme is a great initiative to help teams run veterinary practices to the highest standards of veterinary care. Choosing an RCVS-accredited practice for your pet gives you the reassurance that your furry friend is in great hands. RCVS practices are rigorously assessed every 4 years to ensure standards are maintained. 387 Veterinary Centre has been an RCVS accredited practice since 2009.
These two additional RCVS awards will enable us to show our governing body how much we’ve invested in our service provision, clinical excellence, team training and customer care over and above their standard framework recommendations.
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
It’s here! International Cat Day is recognised every year on 8th August and this year the theme is ‘Celebrating Cats’ – no better reason to take some time out today to lavish extra attention on your favourite feline! It’s also the perfect day to spend a few moments considering how our cats make life that little bit better, whether it be through companionship, how they make us smile, the joy of hearing them purr or simply how cute they look when they are all curled up sleeping!
The charity International Cat Care, custodians of the event, are championing the day to bring cat advocates together to share their love of cats. We’d love to hear what you most love about your feline friend!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Cancel all plans for Thursday! If you don’t, your cat might cancel them for you! International Cat Day is held on 8th August and for 2024 the theme is ‘Celebrating Cats’. The charity International Cat Care, custodians of the annual event, are asking anyone with an appreciation for cats to take some time out this Thursday to celebrate the feline species and the unique bond we have with them.
Click here to find out more about International Cat Day 2024 and to see how International Cat Care celebrate and champion cats worldwide all year round with great advice and support.
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
We very sadly said goodbye to our student nurse Amy Mothershaw on Friday. Amy has been with 387 Vets and The West Midlands Cat Clinic since 2021. We remember carrying out her interview on zoom, back in the days when we weren’t allowed to admit clients into practice. Amy has spent the last three years working on her Level 3 Veterinary Nursing Diploma, spending one day a week at college whilst working at the practice. We have loved watching her skills develop and she has excelled in all her qualification exams to date. Just the final practical exam results to come but we have no doubt that Amy will have aced them! Thank you very much for all your hard work during your apprenticeship with us, Amy. We wish you happiness and success in your new job, and look forward to hearing all about your first position as a Registered Veterinary Nurse!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
