We are delighted to report that we have passed our 2025 Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme Assessment. The RCVS are the regulatory body for veterinary surgeons and registered veterinary nurses in the UK. Whilst their Practice Standards Scheme (PSS) is voluntary, the comprehensive framework helps drive improvement and makes practices accountable for service standards. Practices displaying the RCVS logo meet rigorous RCVS-set standards, giving owners peace of mind around their pet’s care. We’re proud that 387 Vets has been RCVS-accredited since 2009, and we particularly love the scheme for its holistic approach to practice review.
RCVS PSS assessments take place every four years and include upload of a significant bank of requested evidence onto an assessment portal followed by an on-site visit by an RCVS assessor to see evidence in practice and to speak with team.
In her feedback report, our assessor identified many areas of best practice, but made special reference to our practice culture, commenting that, “to see a practice so invested in their team is truly inspiring.” She continued that, “staff wellbeing and happiness is at the heart of this practice,” and praised the fact that, “the whole team are invested in maximising their skills, not only for their own development, but also for the development of the business.”
We believe that investing in team wellbeing and fulfilment plays a huge part in our practice identity and success. To have this recognised by the Royal College of Veterinary Surgeons feels amazing.
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Beautiful Lyra first came to see our Lead Nurse Cody at a nutrition clinic to see if her skin problems were caused by an allergic reaction to something in her food. As part of the process, Cody also discussed Lyra’s body condition score as she was a little overweight and Lyra started on a weight management programme. Last week, Lyra reached her target weight. You can see how well she’s done in the progress chart that mum’s holding up behind her. Brilliant job Lyra. You look fabulous!
As with humans, overweight pets are more at risk of certain diseases and health conditions some of which can be life-shortening. If you are worried your pet may be carrying extra weight, do give us a call on 01922 411755 and book in for a weight check with one of our qualified nursing team. If your pet does need to go onto a weight management programme, you’ll receive 1-1 support with a weight-management trained qualified vet nurse, including a lifestyle review, progressive nutrition, treat and exercise advice, your pet’s own log book and progress chart and photos and measurements at the beginning and end of the programme so you can see the difference!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
8th August is International Cat Day! Every year, cat charity International Cat Care use the day to highlight important feline-centric topics and to raise awareness of cats as a species. This year’s focus is ‘How to be Cat Friendly Every Day’, respecting each cat’s unique nature and meeting their environmental and social needs. As 387 Vets and The West Midlands Cat Clinic are Gold-accredited with International Cat Care’s Cat Friendly Clinic scheme, we’re especially excited about this year’s theme!
Follow International Cat Care’s Facebook page and their other social media channels for a huge range of top tips on how to be cat friendly at home. Their first post today is all about cat communication for cat friendly interaction and a better understanding of your feline friend’s behaviours. Their second post is about the importance of cat friendly play for mental stimulation, minimising unwanted destructive behaviour, encouraging exercise and for strengthening your bond with your cat. It’s going to be a busy feed of fab tips and information. Do keep revisiting!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
This is beautiful Archie who came to see us with cystitis. On carrying out tests, we discovered crystals in poor Archie’s urine. If left untreated, these crystals can turn into bladder stones which, as well as being painful, can inhibit and even stop the ability to urinate and can lead to surgery, so it’s really important to take action.
Archie went onto a special Hills prescription diet that’s specially designed to help dissolve these crystals to prevent them turning into something bigger and nastier.
It’s essential to be strict and resist the temptation to give your four legged friend little ‘extras’ here and there for the special diet to work. With this in mind, Archie’s mum has created some cookies from Archie’s kibble for between meal treats. Here are the results!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Many of you will have met our new veterinary receptionist Emma Kiejda who started with us this June. No stranger to veterinary practice, Emma has a diverse range of industry-related experience. She started out as a Veterinary Care Assistant at the age of 18, using her VCA qualification to support in-patient care. She later moved into a purely customer-facing role as a veterinary receptionist and, after a two year hiatus as an audit coordinator for a pharmaceutical stock taking company, is back in small animal practice – this time with us! Emma thrives on multi-tasking, loves working with people and pets and has a great understanding of front of house activity as well as a useful knowledge of more clinical elements of practice life. She also comes highly recommended by our nurse Rachael Leonard as they used to work together before coming here! We’re delighted to welcome Emma to the 387 Vets & West Midlands Cat Clinic team!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
