We are delighted to report that we have passed our 2025 Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme Assessment. The RCVS are the regulatory body for veterinary surgeons and registered veterinary nurses in the UK. Whilst their Practice Standards Scheme (PSS) is voluntary, the comprehensive framework helps drive improvement and makes practices accountable for service standards. Practices displaying the RCVS logo meet rigorous RCVS-set standards, giving owners peace of mind around their pet’s care. We’re proud that 387 Vets has been RCVS-accredited since 2009, and we particularly love the scheme for its holistic approach to practice review.
RCVS PSS assessments take place every four years and include upload of a significant bank of requested evidence onto an assessment portal followed by an on-site visit by an RCVS assessor to see evidence in practice and to speak with team.
In her feedback report, our assessor identified many areas of best practice, but made special reference to our practice culture, commenting that, “to see a practice so invested in their team is truly inspiring.” She continued that, “staff wellbeing and happiness is at the heart of this practice,” and praised the fact that, “the whole team are invested in maximising their skills, not only for their own development, but also for the development of the business.”
We believe that investing in team wellbeing and fulfilment plays a huge part in our practice identity and success. To have this recognised by the Royal College of Veterinary Surgeons feels amazing.
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8th August is International Cat Day! Every year, cat charity International Cat Care use the day to highlight important feline-centric topics and to raise awareness of cats as a species. This year’s focus is ‘How to be Cat Friendly Every Day’, respecting each cat’s unique nature and meeting their environmental and social needs. As 387 Vets and The West Midlands Cat Clinic are Gold-accredited with International Cat Care’s Cat Friendly Clinic scheme, we’re especially excited about this year’s theme!
Follow International Cat Care’s Facebook page and their other social media channels for a huge range of top tips on how to be cat friendly at home. Their first post today is all about cat communication for cat friendly interaction and a better understanding of your feline friend’s behaviours. Their second post is about the importance of cat friendly play for mental stimulation, minimising unwanted destructive behaviour, encouraging exercise and for strengthening your bond with your cat. It’s going to be a busy feed of fab tips and information. Do keep revisiting!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Many of you will have met our new veterinary receptionist Emma Kiejda who started with us this June. No stranger to veterinary practice, Emma has a diverse range of industry-related experience. She started out as a Veterinary Care Assistant at the age of 18, using her VCA qualification to support in-patient care. She later moved into a purely customer-facing role as a veterinary receptionist and, after a two year hiatus as an audit coordinator for a pharmaceutical stock taking company, is back in small animal practice – this time with us! Emma thrives on multi-tasking, loves working with people and pets and has a great understanding of front of house activity as well as a useful knowledge of more clinical elements of practice life. She also comes highly recommended by our nurse Rachael Leonard as they used to work together before coming here! We’re delighted to welcome Emma to the 387 Vets & West Midlands Cat Clinic team!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Welcome back to our vet Emma and our Registered Veterinary Nurse Rachael who both attended International Cat Care’s 2025 World Feline Congress in Edinburgh last week. The event lasted three days, and included lecture streams, seminars and practical sessions given by leading feline experts to help advance feline wellbeing across the veterinary industry and beyond. Topics covered were as diverse as happy vet visits, managing feline behaviour issues, how to best care for poorly newborns, when to use antibiotics, nutritional management of cat diseases, trauma surgery, wound management and much much more! A special shout out to Rachael who was invited by International Cat Care to work for their team as a support volunteer. We’re very proud of you Rachael!
Some of you may remember that International Cat Care came to do some photography and filming last year in our interconnecting West Midlands Cat Clinic. The fruits of their labour are now live! Working in conjunction with Ceva who produce Feliway, the charity has launched a series of training videos to help veterinary professionals reduce stress and improve health outcomes in feline patients. You can imagine Rachael and Emma’s delight on seeing at congress that the West Midlands Cat Clinic spotlights in the promotional literature for the new online cat handling training series! Rachael herself and our Clinical Director Hamish in our West Midlands Cat Clinic have top billing in their literature! We’re super excited that our cat clinic is being recognised on the world stage!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Rabbit Awareness Week (RAW) is celebrated annually in order to promote the health and welfare of pet rabbits and to raise awareness about the unique needs of one of the UK’s favourite pets.
RAW runs from 23rd – 27th June and the focus for 2025 is ‘Happy Hoppy Homes.’ Did you know that rabbit homes should have a minimum footprint of 3m x 2m so that bunnies can hop and run, and that they should be 1m in height so they fully stretch upright without their ears touching the roof.
Introducing different levels in a bunny home is great for enrichment and for separating feeding, resting and exercise spaces. Get creative with tunnels to maximise bunny fun! And don’t forget lots of fresh straw bedding so bunnies can snuggle and keep cosy.
Rabbits love to play, and toys enable them to exhibit natural behaviours like digging, jumping and chewing. You can stuff cardboard tubes with hay and healthy treats as engagement activity, provide a digging box filled with shredded paper and include wickers toys that rabbits can toss and chew. Remember to include plenty of hiding places, which could even be cardboard boxes which rabbits can chew too!
Rabbits are sociable soles and are happiest with another rabbit companion, but make sure they are neutered! Ask us for tips on introducing a new friend to your rabbit’s home as this needs to be carefully managed for optimum results.
The Rabbit Awareness Action Group have heaps more great advice on helping rabbit owners to create a ‘Happy Hoppy Home’. Click here to download your free Rabbit Awareness Week Owner Pack from the group’s website, and make sure you follow Rabbit Awareness Week on Facebook and other social media channels for top tips on helping bunnies to live their best life!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
