A massive thank you to everyone who has nominated us in the 2025 Petplan Veterinary Awards. The awards are held in high regard within the veterinary industry and are an opportunity to recognise teams and individuals for their commitment and dedication to supporting pets and their owners. Everyone who is nominated receives a certificate, and a select few will be shortlisted as finalists for an award. We’re keeping fingers crossed!
If you would like to nominate 387 Vets for Petplan Practice of the Year, or to champion a specific team member, there’s still time although you’ll need to be quick as voting closes this Friday (12th)! Click here to cast your vote!
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Many thanks to those of you who have been visiting 387 Vets this week for your patience. Whilst our car park and West Midlands Cat Clinic access is still open, we have had to lock the passageway from the car park to our 387 reception due to a drain blockage.
If the passageway gates are still locked when you visit, please can you make your way to our 387 reception by returning to the car park and following the public footpath round by the road.
Severn Trent were on site yesterday and have booked an emergency crew to come out at some point today to further attend to the issue. We hope all will return to normal very soon!
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As an accredited Dog Friendly Clinic with Dogs Trust and The British Veterinary Behaviour Association, we’re super keen to help make in-patient visits as stress-minimal as possible. We phone owners ahead of patient admit to go through a care plan which includes questions about pet preferences and behaviours so that we can adapt care in practice accordingly. We ask that pets bring items from home with them for comfort and the familiar smell of home. A favourite blanket and teddy is perfect. We’ll also ask if owners can provide a portion of their dog’s favourite food for post procedure. Whilst we’re happy to provide food, we find pets often prefer what they and their tummy are used to. We have raised water bowls for bigger breeds and older pets.
In kennels, we make sure patient spaces are comfy and cosy. We drape towels over the front half of the kennel door too. Whist no kennel faces any other, this gives patients an extra sense of security if they want to tuck themselves away. We have three walk-in kennels on ward in addition to a host of other kennels to accommodate larger breeds, as well as a completely separate walk-in isolation kennel which we use for especially anxious patients, as well as medical cases warranting separation. We play gentle soothing music on ward and we keep treats and licki mats to hand for encouragement where some form of food is allowed.
We have a secure, enclosed toileting area directly off kennels. We have a patch of astro turf in our run for dogs who prefer to toilet on grass. If dogs like to potter before toileting, no problem. If they like company, that’s no problem too! We have dedicated kennels nurses specifically responsible for in-patient care and comfort.
Here are gorgeous Bez and Jasper beautifully modelling a few of our Dog Friendly Clinic inpatient initiatives. Both brought their teddies who were also given a health check during their stay!
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8th August is International Cat Day! Every year, cat charity International Cat Care use the day to highlight important feline-centric topics and to raise awareness of cats as a species. This year’s focus is ‘How to be Cat Friendly Every Day’, respecting each cat’s unique nature and meeting their environmental and social needs. As 387 Vets and The West Midlands Cat Clinic are Gold-accredited with International Cat Care’s Cat Friendly Clinic scheme, we’re especially excited about this year’s theme!
Follow International Cat Care’s Facebook page and their other social media channels for a huge range of top tips on how to be cat friendly at home. Their first post today is all about cat communication for cat friendly interaction and a better understanding of your feline friend’s behaviours. Their second post is about the importance of cat friendly play for mental stimulation, minimising unwanted destructive behaviour, encouraging exercise and for strengthening your bond with your cat. It’s going to be a busy feed of fab tips and information. Do keep revisiting!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Many of you will have met our new veterinary receptionist Emma Kiejda who started with us this June. No stranger to veterinary practice, Emma has a diverse range of industry-related experience. She started out as a Veterinary Care Assistant at the age of 18, using her VCA qualification to support in-patient care. She later moved into a purely customer-facing role as a veterinary receptionist and, after a two year hiatus as an audit coordinator for a pharmaceutical stock taking company, is back in small animal practice – this time with us! Emma thrives on multi-tasking, loves working with people and pets and has a great understanding of front of house activity as well as a useful knowledge of more clinical elements of practice life. She also comes highly recommended by our nurse Rachael Leonard as they used to work together before coming here! We’re delighted to welcome Emma to the 387 Vets & West Midlands Cat Clinic team!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
