387 Veterinary Centre and The West Midlands Cat Clinic are now on WhatsApp! WhatsApp is super simple to use and will enable us to offer you a wider range of communication and reminder services. Add the number in the image to your contact details to message us with immediate effect!
With our transition to WhatsApp, we will be stopping our PetsApp facility. This will be deactivated on 31st January. Add our new WhatsApp number to your phone now so you’re ready for the change!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Following our post at the end of last week, this is a reminder that we’ll be closed to clients tomorrow (Wednesday 11th December) between 10am and 3pm for whole team training.
If your pet has a life-threatening emergency at this time, please continue to call us on 01922 411755 and follow the recorded instructions.
If you are unsure whether your pet needs to see a vet, or have a general query about your pet’s health, please do make use of our VidiVet triaging service, free to all our clients, for prompt 24/7 advice from a vet. Check e-mail and PetsApp communications from us on how to access if you haven’t already downloaded the app.
We’ll be open as normal from 3pm, and will respond to any PetsApp messages on our return from our off-site training.
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
With December starting this weekend and the Christmas lights going up, it’s a good time to drop in an early reminder about keeping Christmas chocolate out of pets‘ reach. Avoid leaving chocolate gifts wrapped under the tree, keep chocolate advent calendars on a shelf and avoid sending chocolate through the post for letterbox delivery to households with pets. This is poor Milo who managed to locate some chocolate and helped himself! Quick action meant we could make him sick to eject the toxins before fully digested.
Chocolate contains theobromine which is poisonous to dogs and can cause many unpleasant reactions including diarrhoea, vomiting, excessive panting and urination, a racing heart and in serious cases, muscle tremors and seizures. The darker the chocolate, the more toxic it is.
There are lots of other festive human treats that are dangerous for our pets including any form of grape or raisin, so keep mince pies and Christmas cake above nose level! Sweetcorn kernels and bones from cooked joints can cause blockages, so dispose of in a lidded bin.
If in doubt as to whether something your pet has eaten poses a danger to them, check out the poisons guide on our Advice 24/7 page. All our registered clients also have access to our VidiVet service for free veterinary support around the clock. Check communications from the practice for how to access.
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Today is World Mental Health Day. To highlight the importance of workplace wellbeing, the theme set by the World Federation for Mental Health for 2024 is Workplace Mental Health.
Work can be incredibly beneficial for our health, giving us purpose, challenge, a sense of achievement and, for many of us, the opportunity to connect with others. Sometimes, however, work can cause us negative stress or make us anxious, and can be a trigger for deteriorating mental health.
Mental health in the workplace is a hot topic within the veterinary industry given the emotional challenges working in practice can bring. Sadly, in the UK, vets are 3-4 times more likely to commit suicide than the general population.
At 387 Vets, we place a strong emphasis on workplace wellbeing and looking after our workplace family. All team are invested in our culture and live by our collectively agreed values. We champion people’s professional passions, celebrate strengths and nurture growth and new learning. We appreciate how much a sense of community amongst team counts. We have regular catch ups, lots of forums for discussion and our monthly long coffee breaks give team a chance stop, get together and chew the cud. We have wellbeing action plans in place and if we notice someone is struggling we have strategies to support. Next year we’re planning to work through the ‘We Invest in Wellbeing’ framework, a new accreditation introduced by Investors in People, to continue to invest in positive workplace review and change.
The charity Mind have a great bank of online resources to support everyday living and workplace wellbeing.
And in the words of the old adage, a problem shared is a problem halved.
Wishing you all a happy World Mental Health Day. Please take the opportunity to be kind to yourselves.
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Happy British Veterinary Receptionist Appreciation Day to our amazing reception team! Here are Laura, Angie and Nikki, today’s front of house reception team superstars! A shout out to Clare too who is off today, and Beth who is on maternity leave. We love you all!
The recognition day was first championed by the British Veterinary Receptionist Association (BVRA) in 2019 to recognise the importance, diversity and challenge of the veterinary receptionist role. As well as being the first port of call for owners contacting the practice, booking pets in, dealing with owner queries and following up appointment reminders, receptionists liaise with our clinical teams to offer administrative support and update records when pets join us from other practices. They unpack orders, rotate stock, help with preparation of items (food and meds orders) for collection, help with managing clinicians’ diaries and so much more. It’s an incredibly rewarding job seeing pets at set intervals on their life journey and getting to know pet owners. As well as being here to celebrate pet highs, team are also here to offer support at sadder times.
Thank you to our fabulous team for all you do to help support pets and pet owners and the rest of our 387 team. We would be truly lost without you.
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
