May is National Veterinary Nursing Awareness Month! At 387 Vets and The West Midlands Cat Clinic, we’re proud to have a 16-strong nursing team of 12 fully qualified Registered Veterinary Nurses and 4 student nurses at varying stages of their Level 3 Veterinary Nursing Diploma. This month, we’ll be showcasing our veterinary nursing team, their huge portfolio of skills and knowledge and the fantastic work they do in supporting owners as well as the health and well-being of people’s pets. Three cheers for our vet nurses! We love you all!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
Whatever your plans this May Bank Holiday, we hope you and your pets have a lovely long weekend!
We are open as normal this week but the practice will be closed on Bank Holiday Monday (4th May). If you have a pet emergency at this time, please continue to call us on 01922 411755 and follow the answer machine instructions.
If you are unsure whether your pet needs to see a vet urgently or are looking for some advice, don’t forget, all our registered clients have complimentary access to VidiVet, a vet triaging service available 24 hours of the day, 365 days of the year (and 366 days in a leap year!). It’s a brilliant resource for pet peace of mind and can be a great time and money saver. Submit your query and a vet will get back to you with a comprehensive response within minutes. Check communications from our practice for your VidiVet access link if you’re not already set up.
Wishing you all a happy and healthy early May Bank Holiday!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
A massive shout out to our amazing reception team – Emma, Clare, Beth, Angie and Nikki – this Veterinary Receptionist Appreciation Week! Being a veterinary receptionist is a hugely diverse and busy role. As well as being our front of house representatives and the first touch point for clients contacting 387 Vets and the West Midlands Cat Clinic, our reception team triage cases to ensure you get the right care when you need it, book appointments, process payments, answer queries, dispense medications, transfer histories, liaise with clinical team, respond to WhatsApp messages, follow up test results, clean the reception, waiting and consult areas, ensure waiting room cat carrier covers, dog mats and treat jars are available and well stocked, that supportive literature is available in the waiting room, that client packs are made up … the list goes on! Being able to multitask is essential as is thriving on being busy and being passionate about the job. As well as being customer-facing and customer focused, our reception team are an invaluable support to the rest of our team and are integral to the success of the practice.
Reception team love meeting pets and people. They are helpful, compassionate, supportive, love seeing your pets as they move through various life stages and are always partial to a canine cuddle and a feline hello! Thank you Emma, Clare, Beth, Angie and Nikki for all you do!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
We’re excited to welcome ultrasonographer Mark Overend into practice today to run 1-1 ultrasound training sessions with our vets. A range of team pets have popped into practice to help us out! Here is Olga carrying out her training session with her own dog Fendi. Well done Fendi for being such a good girl and for helping mum to practise her skills!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
20th February is Love Your Pet Day and a brilliant reason to set aside extra time to lavish love and attention on your pet! Pets bring us so much joy and make life richer. They are our companions, a listening non-judgmental friend, are pleased to see us, make us laugh, bring comfort in times of sadness or difficulty, make us more active, give us purpose and have a special place in our hearts.
What makes your pet particularly happy? Whether it’s being pampered, going out and about on a walk, interactive play, or snuggling up next to you, see if you can actively schedule in more of what they love today to show your pet how much you care!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
