It’s British Veterinary Receptionist Appreciation Day!

by WCWadmin | Oct 1, 2024 | Uncategorized

Happy British Veterinary Receptionist Appreciation Day to our amazing reception team! Here are Laura, Angie and Nikki, today’s front of house reception team superstars! A shout out to Clare too who is off today, and Beth who is on maternity leave. We love you all!

The recognition day was first championed by the British Veterinary Receptionist Association (BVRA) in 2019 to recognise the importance, diversity and challenge of the veterinary receptionist role. As well as being the first port of call for owners contacting the practice, booking pets in, dealing with owner queries and following up appointment reminders, receptionists liaise with our clinical teams to offer administrative support and update records when pets join us from other practices. They unpack orders, rotate stock, help with preparation of items (food and meds orders) for collection, help with managing clinicians’ diaries and so much more. It’s an incredibly rewarding job seeing pets at set intervals on their life journey and getting to know pet owners. As well as being here to celebrate pet highs, team are also here to offer support at sadder times.

Thank you to our fabulous team for all you do to help support pets and pet owners and the rest of our 387 team. We would be truly lost without you.

Offered by our Wellcare World friend at

387 Vets

Trending Also -> Physiotherapy Terahertz Technology TeraMD

Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives. To learn more, visit WellcareWorld.com and begin living a better life today.

Share Us With Others

Congratulations!

by WCWadmin | Jul 22, 2024 | Uncategorized

Huge congratulations to our RVN Sharon’s husband Mark who completed a 150 mile circular cycle ride at the weekend in aid of Kats Cradle. Mark cycled from Willenhall to The Horseshoe Pass in Denbighshire with colleagues from The Walsall Roads Cycling Club to help raise money for the Coven based charity. Kats Cradle bring feline strays and re-homes to our practice for general health care and emergency treatment.

Thank you so much Mark for all the training and preparation that went into your fundraising cycle and not least for the event itself. We’re glad the sun shone for you and that the conditions were kind.

If you would like to donate, it’s not too late! Click here to access Mark’s just Giving Page, or scan the QR code below to help support local cats in shelter waiting for their new forever homes.