Our consulting nurses possess a huge bank of knowledge to be able to provide current, informed advice and support to you and your pets. Not only do they help owners give pets the best start in life, they advise on a whole range of preventative care for happy, healthy pets long-term, administer a range of treatments, assess recovery progress and health status, triage injuries and recognise when it’s best for a pet to be referred to a vet.
Weight checks, flea and worming checks, anal glands release, post op checks, dressing changes, laser therapy, stitch removal, nail clips, tick removal, second vaccinations, microchipping, blood pressure checks, eye cleaning, arthritis injections, end of life discussion and bereavement support … these are just some of the standard appointments our nurses have seen in the past week.
Our Registered Veterinary Nurse Charlotte completed a Veterinary Nursing Consulting Certificate last year and loves sharing course learning around preventative care and chronic and acute conditions on her consulting days. Based in our cat clinic yesterday, Charlotte’s consultations included feline nutrition advice and general health checks, assessing patient response to mobility-improving medication and administering injections and carrying out cat nail clips.
Here she is trimming guinea pig claws – a particular highlight as most of our visitors are cats and dogs!
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Our team love celebrating the highs of pet ownership, but are also very aware that there will be times when comfort and compassion is a priority, not least when beloved pet companions reach end of life. We appreciate how much it matters that any requests relating to pet cremation, ashes return and memento choices are carried out correctly. To support this, our Registered Veterinary Nurse Mia has streamlined our deceased pet protocols, and is primary team member in charge of cross-referencing and checking records and paperwork before deceased pets leave practice for the pet crematorium. Thank you, Mia, for taking on this important responsibility, and for the care and compassion you show deceased pets making their final journey.
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
This is beautiful Ruby this morning after being discharged from further visits to the vets so she and her family can now re-plan their holiday! Poor Ruby was hit by a car on Good Friday and suffered a nasty gash on her back leg and ‘road burn’ on her tummy. She has been coming in every 2-3 days for wound checks and dressing changes, including the application of Manuka-honey soaked dressings to support recovery. Well done Ruby for being such a brave patient! We were delighted at this morning’s visit to confirm that all wounds have completely healed, but we will miss seeing your beautiful face in practice so regularly and your cuddles!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
May is National Veterinary Nursing Awareness Month! At 387 Vets and The West Midlands Cat Clinic, we’re proud to have a 16-strong nursing team of 12 fully qualified Registered Veterinary Nurses and 4 student nurses at varying stages of their Level 3 Veterinary Nursing Diploma. This month, we’ll be showcasing our veterinary nursing team, their huge portfolio of skills and knowledge and the fantastic work they do in supporting owners as well as the health and well-being of people’s pets. Three cheers for our vet nurses! We love you all!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
A massive shout out to our amazing reception team – Emma, Clare, Beth, Angie and Nikki – this Veterinary Receptionist Appreciation Week! Being a veterinary receptionist is a hugely diverse and busy role. As well as being our front of house representatives and the first touch point for clients contacting 387 Vets and the West Midlands Cat Clinic, our reception team triage cases to ensure you get the right care when you need it, book appointments, process payments, answer queries, dispense medications, transfer histories, liaise with clinical team, respond to WhatsApp messages, follow up test results, clean the reception, waiting and consult areas, ensure waiting room cat carrier covers, dog mats and treat jars are available and well stocked, that supportive literature is available in the waiting room, that client packs are made up … the list goes on! Being able to multitask is essential as is thriving on being busy and being passionate about the job. As well as being customer-facing and customer focused, our reception team are an invaluable support to the rest of our team and are integral to the success of the practice.
Reception team love meeting pets and people. They are helpful, compassionate, supportive, love seeing your pets as they move through various life stages and are always partial to a canine cuddle and a feline hello! Thank you Emma, Clare, Beth, Angie and Nikki for all you do!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
