This is beautiful Ruby this morning after being discharged from further visits to the vets so she and her family can now re-plan their holiday! Poor Ruby was hit by a car on Good Friday and suffered a nasty gash on her back leg and ‘road burn’ on her tummy. She has been coming in every 2-3 days for wound checks and dressing changes, including the application of Manuka-honey soaked dressings to support recovery. Well done Ruby for being such a brave patient! We were delighted at this morning’s visit to confirm that all wounds have completely healed, but we will miss seeing your beautiful face in practice so regularly and your cuddles!
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May is National Veterinary Nursing Awareness Month! At 387 Vets and The West Midlands Cat Clinic, we’re proud to have a 16-strong nursing team of 12 fully qualified Registered Veterinary Nurses and 4 student nurses at varying stages of their Level 3 Veterinary Nursing Diploma. This month, we’ll be showcasing our veterinary nursing team, their huge portfolio of skills and knowledge and the fantastic work they do in supporting owners as well as the health and well-being of people’s pets. Three cheers for our vet nurses! We love you all!
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A massive shout out to our amazing reception team – Emma, Clare, Beth, Angie and Nikki – this Veterinary Receptionist Appreciation Week! Being a veterinary receptionist is a hugely diverse and busy role. As well as being our front of house representatives and the first touch point for clients contacting 387 Vets and the West Midlands Cat Clinic, our reception team triage cases to ensure you get the right care when you need it, book appointments, process payments, answer queries, dispense medications, transfer histories, liaise with clinical team, respond to WhatsApp messages, follow up test results, clean the reception, waiting and consult areas, ensure waiting room cat carrier covers, dog mats and treat jars are available and well stocked, that supportive literature is available in the waiting room, that client packs are made up … the list goes on! Being able to multitask is essential as is thriving on being busy and being passionate about the job. As well as being customer-facing and customer focused, our reception team are an invaluable support to the rest of our team and are integral to the success of the practice.
Reception team love meeting pets and people. They are helpful, compassionate, supportive, love seeing your pets as they move through various life stages and are always partial to a canine cuddle and a feline hello! Thank you Emma, Clare, Beth, Angie and Nikki for all you do!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
We love supporting team members to broaden their knowledge in areas of particular clinical interest. Many of you will know our vet Selenia who is holder of a postgraduate certificate in small animal dentistry. Last weekend, Seli attended the British Veterinary Dental Association’s 2026 Congress in London for two days specifically dedicated to learning more about pet dental and oral health. Lectures covered a diverse range of topics from effective pain management and handling difficult extractions to plaque prevention, anaesthesia considerations and useful protocols for exotics dentistry. Topics in the advanced lecture stream were equally as diverse, and there was even a session on how to build your own 3D printing lab for surgical planning! We look forward to hearing all about Seli’s trip when she’s back in tomorrow!
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
With the second week in February traditionally recognising National Tooth Ache Day, it’s important to remember that, just like us, our furry friends can get tooth ache too! If you notice your pet has smelly breath or is drooling, chewing on one side of their mouth, pawing at their mouth, eating more slowly or choosing to eat wet food over dry biscuit, it could be that they are suffering from some kind of dental or oral issue. There are many causes of dental and periodontal pain. These can include inflamed gums, tooth decay, broken or fractured teeth, damaged enamel, painful growths and, in cats, resorptive lesions, where teeth decay from the root upwards. Ouch! If you notice any of these symptoms, please do book your pet in for a dental examination with a vet as it’s likely your pet is in significant discomfort.
Even if there are no obvious indications of a problem, regular pet dental health check ups are really important. Did you know periodontal disease (inflammation and infection of the tissues supporting the teeth) is one of the most common health issues in pets? And that pets can be really good at hiding pain?
We ideally recommend 3-6 monthly checks for pets and at very least, once a year. Give us a call on 01922 411755 to arrange your pet’s dental check up. Get in touch too to book in for advice on oral hygiene routines to keep dental and periodontal disease at bay.
Wellcare World specializes in providing the latest advancements in wellness technology, supplementation, and lifestyle changes that improve health and increase the quality of people's lives.To learn more, visit WellcareWorld.com and begin living a better life today.
